Shipping and Delivery

DG merchant pvt ltd Shipping Policy: Shipping Partners: DG merchant pvt ltd collaborates with trusted shipping partners to ensure reliable and efficient delivery of your orders. We work with reputed courier services to provide nationwide coverage and deliver your purchases right to your doorstep.

1. Shipping Locations: We offer shipping services across the specified delivery areas. Please check the availability of shipping to your location during the checkout process. In case we do not currently ship to your area, we apologize for any inconvenience caused and encourage you to stay updated for future expansions.
2. Order Processing Time: Once you place an order on DG merchant pvt ltd, our team will process it within two business days. During this time, we verify the details, package the items securely, and hand them over to our shipping partner for delivery. You will receive a confirmation email with your order details and tracking information once your order is processed.
3. Delivery Time: The estimated delivery time for your order depends on the shipping destination and the availability of the product. We strive to deliver your orders as quickly as possible, typically within [2] to [7] business days from the date of order processing. Please note that these are estimated delivery times and delays may occur due to unforeseen circumstances or external factors.
4. Shipping Charges: DG merchant pvt ltd offers competitive shipping charges based on the weight, size, and destination of the package. The shipping charges will be displayed at the checkout page before you complete your purchase. Occasionally, we may offer promotions or free shipping for specific products or order values. Keep an eye out for such offers on our website or subscribe to our newsletter to stay updated.
5. Tracking Your Order: Once your order is shipped, you will receive a tracking number along with the shipping carrier's details. You can use this information to track the progress of your package on our website or through the shipping carrier's online tracking system. Please allow a few hours for the tracking information to become active after receiving the email.
6. Delivery Attempts and Re-Delivery: Our shipping partners will attempt to deliver your package to the provided shipping address. In case of a failed delivery attempt, they may leave a notification or contact you for further instructions. Please ensure that the provided shipping address is accurate and accessible during the expected delivery period. If re-delivery is required, additional charges may apply.
7. Order Tracking and Support: If you have any questions or concerns regarding your order, shipping, or delivery, please reach out to our customer support team. We are here to assist you and provide timely updates on your order status and shipping progress.

Note: The shipping policy provided here is a general outline, and specific details, such as delivery times and charges, may vary depending on the product, location, and other factors. We recommend reviewing the complete shipping policy during the checkout process or contacting our customer support for any specific inquiries or clarifications.